---
title: What do I do if I can’t reach my client?
description: "If you have tried and failed to get in touch with your client three times or your client declines services, contact Heidi Donahue ([referrals@communitydoulaprogram.org](mailto:referrals@communitydoulaprogram.org)). Let her know the dates you tried to reach your client and how you tried to…"
url: "https://www.communitydoulaprogram.org/es/docs/what-do-i-do-if-i-cant-reach-my-client/"
updated: "2024-08-21"
category: Being a CDP Doula
---

# What do I do if I can’t reach my client?

If you have tried and failed to get in touch with your client three times or your client declines services, contact Heidi Donahue ([referrals@communitydoulaprogram.org](mailto:referrals@communitydoulaprogram.org)). Let her know the dates you tried to reach your client and how you tried to reach them (phone, email, etc.).